Safety in healthcare has traditionally focused on avoiding harm by learning from error. This approach may miss
opportunities to learn from excellent practice. We believe that studying excellence in healthcare can create new
opportunities for learning and improving team resilience.
— Learning from Excellence Group, PICU, Birmingham
It is both easier and more effective to increase safety by improving the number of things that go right, than reducing the number of things that go wrong.
— Eric Hollnagel, Resilience Engineering in Practice
Trying to understand safety by only looking at incidents is a bit like trying to understand sharks by only looking at shark attacks
— Bob Wears, Professor of Emergency Medicine, Florida

Learning from Excellence


Please name the person(s) or team who achieved excellence.
In which area does this person(s) work? *
If other please specify
Do not include any patient identifiable details